Features & Benefits

The top 5 features of TCS are:

  • Combined Hosted Telephones and SIP Trunking  – gives customers choice and flexibility to consume the services how they want.
  • Advanced Service Management – with our real-time automated portals.
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  • Advanced Application Overlays – including Automated Receptionists, Cloud Call Recording and Smartphone/Tablet phone applications.
  • Comprehensive Range of IP Phones – from leading manufactures Cisco, Polycom, Yealink etc pre-configured to work out of the box.
  • Extensive PBX interconnectivity – which includes IP PBX’s from leading players Avaya, Cisco, Mitel and Samsung.

The top 5 benefits for TCS customers are:

  • Flexible Communications – with a service that adapts to individual users and/or business requirements at any given time.
  • Enhanced Efficiency – through streamlined communications activities that demonstrate clear cost savings.
  • Business Continuity – available with our advanced disaster recovery options meaning businesses never lose valuable calls.
  • Reduced Call Costs – through free internal and inter-site calls plus cheaper UK, mobile and international calls.
  • Lower cost of Ownership – through flexible working, call handling efficiencies, reduced call costs and PAYG rental services.