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Unified Communications

Facts and Figures

  • The UC market is worth £3.6Billion in EMEA
  • Projected VoIP services are expected to generate £96.6 billion by 2015
  • The telephone suppliers predict to replace 87% of all digital handsets with IP desktop devices by 2015
  • The UK has one of the highest IP desktop deployments in Europe.

Key Applications of Unified Communications

  • Global free seating
  • Real time messaging
  • Unified Messaging
  • Automatic call routing
  • Global numbering plan with single number contact
  • Automatic corporate disaster recovery
  • Conferencing and collaboration
  • Integration with back office systems/cloud etc
  • Fixed Mobile Convergence
  • Audio / video and web conferencing
  • Presence and application integration

Key business benefits

  • Reduce cost of ownership
  • Improved staff productivity
  • Reduced travel expenses
  • Collaboration reduces running costs
  • Employ staff on merit not location
  • Reduce running costs and carbon emissions
  • Minimise company down-time under strikes/disasters etc
  • Home users as standard